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Terms of Use

Last updated: August 27, 2026

These Terms of Use (“Terms”) govern your access to and use of the public website at alphipay.com and any related marketing pages, forms, or content (the “Site”). The Site is operated by Alphi, LLC (“AlphiPay,” “we,” “us,” or “our”).

The Site is a business marketing website. It describes our software for agencies and billing companies. It is not a consumer payment portal, not a place to view or pay a debt, and not a collection communication.

By using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site.

Who this Site is for

The Site is intended for business visitors in the United States who are at least 18 years old — agencies, creditors, partners, and other commercial prospects. It is not directed to consumers seeking to pay or dispute a personal debt.

Accounts and demo requests

If you submit a demo, contact, or waitlist form, you agree to provide accurate information and to use a business email you are authorized to use. We may accept or decline any request at our discretion.

Acceptable use

You may not:

  • Scrape, crawl, or overload the Site
  • Attempt to access non-public systems, the consumer portal, or other customers’ data
  • Reverse engineer the Site or our software except as allowed by law
  • Upload malware or unlawful content
  • Misrepresent your identity or affiliation
  • Use the Site to send spam or to collect personal data about others

Intellectual property

The Site, including text, design, logos, software descriptions, and graphics, is owned by Alphi, LLC or its licensors. You may not copy, modify, or republish it without our written permission, except for reasonable excerpts in a business evaluation.

“Alphi,” “AlphiPay,” and related marks are trademarks of Alphi, LLC. Third-party names (including payment partners) are the property of their owners.

Product information

Features, screenshots, timelines, and pricing on the Site are for general information. They may change. Nothing on the Site is an offer to sell, a guarantee of results, or a commitment that a specific feature will be available on a specific date.

Third-party links

The Site may link to third parties (for example, a payment partner or scheduling tool). We are not responsible for their content or practices.

Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Alphi, LLC AND ITS OFFICERS, EMPLOYEES, AND VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF YOUR USE OF THE SITE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THE SITE WILL NOT EXCEED ONE HUNDRED DOLLARS (US $100).

Some states do not allow certain limitations. In those states, our liability is limited to the fullest extent permitted by law.

Indemnity

You will defend and indemnify Alphi, LLC against claims arising from your misuse of the Site or your violation of these Terms.

Changes

We may update these Terms by posting a new version on the Site with a new “Last updated” date. Continued use after the update means you accept the revised Terms.

Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Courts located in Texas will have exclusive jurisdiction, except where applicable law requires otherwise.

Contact

Questions about these Terms: [email protected]
Alphi, LLC
5760 Legacy Drive, Plano, TX 75024

Alphi

The conversational AI recovery platform

Alphi Alphi is a better conversation. Conversational AI for resolving past-due balances, with negotiation rules you control and payment in the conversation. ProductPlatformPricingGet a demo IndustriesFirst-Party CollectionsHealthcare CompanyAbout UsBlog ConsumersReceived a message?Your privacySupport © 2026 Alphi, LLC. All rights reserved.PrivacyTermsDisclaimerDo Not Sell or Share My Personal Information