The conversational AI recovery platform

From “hi” to paid in one conversation.

Your consumers meet a friendly assistant, under your brand, that explains their balance, negotiates a resolution within rules you set, and takes the payment right there in the chat.

Your rules.  ·  Your brand.  ·  You pay more only when you collect more.

Scripted example · fictional account · no payment is taken
Alphi
Alphi
Northline Recovery · secure chat

People don’t avoid paying.
They avoid the process.

Call for options. Repeat your story. Wait for a callback. Every step between the balance and the payment is a place accounts go quiet.

Consumers walk away

They abandon resolutions they would have accepted, because the process made accepting them miserable.

Teams chase routine payments

Skilled people burn hours on balances that could resolve themselves, while real escalations wait.

Every manual touch adds risk

State rules, disclosures, timing windows. Every manual touch is one more thing to get right — and to prove later.

Alphi’s answer is a better conversation.

Alphi does the talking. Your rules decide the money.

Every offer comes from limits you set. Alphi negotiates. It can’t invent a number, and every exchange is logged.
1

Upload & launch

Guided setup maps your file and flags data issues. Set settlement limits, plan terms and escalation rules before anything goes out. With a clean file and rules configured, Alphi can be live the same day.
2

Alphi engages & negotiates

Consumers verify and land in a conversation. Alphi accepts offers above your thresholds, counters below them, and hands off to your team when your rules say so.
3

Payments land. You see everything.

Plans, settlements, and recurring schedules close inside the chat. Every message, offer, and dollar shows up in real-time dashboards.

One conversation, backed by a complete engine.

Not a chatbot bolted to a portal. Not a dialer with a payment link. Everything, engineered together.

AI Negotiation

Rules-driven offers and counters, with limits you control and an audit trail of every exchange.

Campaigns

Email and SMS sequences with triggers, goals, cooldowns, and quiet hours that respect local time.

Native Payments

Debit and credit cards, ACH, and digital wallets. Plans and settlements close inside the conversation.

Compliance Built In

State-aware messaging, disclosures, consent and e-signature capture, immutable audit trails.

Reporting

Real-time performance, filterable by portfolio, exportable in a click. Ready for the Monday meeting.

Open API

Built to work alongside the systems you already run. Clean documentation, no rip-and-replace.

We earn more only when you collect more.

Low entry cost. A transparent model. A structure that pays us the way you get paid: when accounts resolve.

See how pricing works

Your brand. Your rules. Your words.

Alphi runs fully white-labeled. Your logo, your colors, your domain, your tone. Even the vocabulary adapts to your world: a bank’s customers are never “debtors,” and neither are anyone else’s. Built first for recovery operators, and for every business with past-due receivables: lenders, medical, utilities, telecom, SaaS.

State-aware legal messagingRequired disclosuresQuiet-hour enforcementConsent & e-signatureImmutable audit trails

See the conversation, start to finish.

Walk through a sample account with our team. See the offers, the counters, the escalation, and the payment — live.